Privacy Policy
Last updated:
This Privacy Policy explains how Handmadearomaart collects, uses, and protects your personal information when you use our garden furniture repair and maintenance services in Australia.
Information We Collect
We collect information that you provide directly to us when you:
- Contact us through our website forms
- Request a quote or consultation
- Schedule a service appointment
- Communicate with us via email or phone
The types of personal information we may collect include:
- Name and contact information (email address, phone number, mailing address)
- Information about your furniture restoration needs
- Payment information (processed securely through third-party providers)
- Any other information you choose to provide
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our furniture restoration services
- Respond to your inquiries and provide customer support
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Communicate with you about services, promotions, and events
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address technical issues
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist us in operating our business and providing services to you
- When required by law or to respond to legal process
- To protect our rights, property, or safety, or that of our customers
- In connection with a merger, acquisition, or sale of assets
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
Australian Privacy Compliance
We handle personal information in line with the Australian Privacy Principles and guidance from the OAIC (Office of the Australian Information Commissioner). You can contact the OAIC if you are not satisfied with our response to a privacy enquiry.
Your Rights
You have the right to:
- Access and receive a copy of your personal information
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Object to processing of your personal information
- Request restriction of processing your personal information
- Request transfer of your personal information
- Withdraw consent at any time where we rely on consent to process your information
- Lodge a complaint with the OAIC if you believe your privacy rights have been breached
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. For more information, please see our Cookie Policy.
Advertising and Analytics
We may use Google Ads or similar advertising tools in compliance with their data policies. These services may collect anonymised usage data to improve ad relevance. You can manage ad personalisation through your browser or Google settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Handmadearomaart
46 Leonard Ave, Noble Park VIC 3174, Australia
Phone: +61412013887
Email: service@handmadearomaart.world